Welcome to Handyman Connection, your trusted home improvement partner! Allow us to introduce you to the professional and reliable members of our Handyman Connection team who will give you peace of mind when it comes to improving your home.
When planning home improvement tasks, we recognize the importance of selecting a trustworthy partner. Since 1993, the Handyman Connection team has been cultivating trust on a nationwide scale, ensuring your confidence in every project we undertake. With a passion for craftsmanship and a commitment to excellence, our Handyman Connection team members are dedicated to treating each project with the utmost respect and ensuring quality workmanship that stands the test of time. Get to know our Handyman Connection team members below!
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Director of Franchise Development
Steve is a seasoned professional with a wealth of experience in the home services industry. Steve's entrepreneurial spirit led him to successfully run his own franchise for four years. This hands-on experience provided him with valuable insights into the operational aspects of the business. During his career, he has served as General Manager at College Pro Painters, Vice President of Launch at Premium Service Brands, and Vice President of 360 Painting. He has excelled at coaching and mentoring franchise owners, empowering them to achieve their goals and drive success.
With an impressive track record of leadership and a passion for helping others thrive, Steve brings a wealth of knowledge and experience to his role at Handyman Connection having worked in franchising for 20 years.
Director of Franchise Development
As a dynamic Director of Franchise Development, Tracey brings over 15 years of leadership experience in franchise growth, operations, and customer service management, including 6.5 years at Premium Service Brands, where she played a pivotal role in Franchise Operations and Development. She also served as President of Insight Business Solutions, the internal contact center for PSB, honing her expertise in executive leadership, operational excellence, vendor management, and building scalable support structures. With a proven track record in driving franchise expansion, Tracey understands the unique needs of both franchisors and franchisees.
Tracey thrives on developing strategies that enhance brand performance, optimize operations, and foster strong relationships across franchise networks. Throughout her career, she has focused on delivering exceptional service and providing strategic guidance to help businesses grow. Her passion lies in empowering franchise owners to reach their full potential through tailored support systems and innovative solutions, as well as helping individuals find success by guiding them through the franchise development process.
President and CEO
Jeff Wall joined College Pro Painters as a franchisee in 1990 while attending the University of Illinois. After graduating from the School of Business, Jeff joined College Pro full-time in 1992 as a General Manager and moved up through the organization to become President of the US West in 2001. In 2008, Jeff joined CertaPro Painters as the Regional Vice President of the Midwest and Southeast divisions. In 2009, he added the responsibilities of the West and Central Regions. In January of 2010, Jeff became the President of Handyman Connection. After spending 23 years working in the First Service Brands family, Jeff purchased Handyman Connection from First Service Brands in 2013.
Executive Vice President
Brian has held various management and executive roles in the franchising industry for over 25 years, including numerous inter-national franchise systems and organizations. He has worked as a business consultant and performance coach with HCG and Global Franchise Partners. He was EVP of the Signal 88 Security franchise organization and the President of the Dallas-Fort Worth franchise group. He has also served as Managing Partner and President of the California Closets in Dallas-Fort Worth and as President of College Pro Painters, East division. Brian’s career in franchising began when he owned a College Pro franchise while earning his bachelors of commerce degree at the University of Calgary.
Vice President, Marketing
Angelique joined Handyman Connection as our Regional Marketing Manager in 2017 and transferred positions to Vice President of Marketing in July of 2022. For the 8 years prior to Handyman Connection, Angelique served as National Account Executive for a digital marketing agency working with home service franchise brands, building, and executing lead generation, brand awareness and retention campaigns. Angelique has been leading marketing for various franchise brands for over 20 years and is responsible for managing and executing our brand marketing budget and programs that help support local and national growth. Angelique has a strong passion for continuing to build and grow the Handyman Connection footprint across North America.
Director of Information Technology
Lynda brings a wealth of knowledge and experience to her role. With a distinguished 30-year career in IT, she has an exceptional track record in sectors like distribution and healthcare. Lynda's journey in the tech world began modestly, entering data into computer systems. This grassroots experience equipped her with invaluable insights, which propelled her through various roles—ranging from night operator to programmer, and finally to network administrator, manager, and director. For sixteen impactful years, Lynda served as a lead programmer and project manager at AcuSport Corporation. Here, she spearheaded multiple software integrations and migrations, marking her as a force to be reckoned with in the IT sphere. In 2007, she shifted her focus to DASCO Home Medical Equipment, playing an instrumental role in the company's expansion from a modest fifteen locations to an impressive network of over 30 across the United States.
Lynda is deeply committed to expanding the Handyman Connection brand's reach. Her passion lies in leveraging technology to empower our franchises, ensuring their ultimate success.
Vice President, Operations
Chris has led operations and overseen the growth of businesses for over 20 years and enjoys helping people discover their “why”. The last four years he served as an SVP of operations for an emerging franchise brand and as a multi-Unit Manager for one of the largest privately owned companies in US where he held P&L responsibility for over $800M in annual revenue. He directed hiring, training, leader development, scheduling, and recruiting. He also held numerous key leadership positions with the US Army Special Operations before he retired in 2020. Chris has a Bachelor of Science in Organizational Leadership. In his current role, Chris provides overall direction and guidance in operational activities. He oversees Franchise Owner training and coaching, goal setting, team leadership, and financial reviews, as well as leading the team of General Managers and Franchise Coaches. He works closely with the Executive Vice President and executive leadership team to develop and implement strategic plans for franchise growth.
Controller
Rhonda joined Handyman Connection in 2002. She works closely with new franchisees on the initial setup of accounting software and processes. Rhonda also handles all accounting functions for Handyman Connection corporate. Rhonda gained experience in the accounting field working in both the manufacturing and construction industries while attending Northern Kentucky University, where she obtained her undergraduate degree in Accounting and a Master in Business Administration.
Franchise Trainer and General Manager
Praiss leads new Handyman Connection owners through the process of establishing their new businesses and learning the systems and procedures of operating a Handyman Connection franchise. For the last six years, he has served in multiple roles in the home services industry from training and coaching business owners to leading an operations team responsible for franchisee marketing support, financial review, and technology development for the franchise system. In a prior life, Praiss was an attorney and a football coach. He enjoys assisting people develop new skillsets and partnering them with systems to help them achieve their goals.
Director of Local Marketing
Aja’s role with Handyman Connection is focused on ensuring strong lead flow, managing vendor partner relationships, monitoring, and evaluating local marketing campaign success, exploring new opportunities for lead generation and coaching franchisees on performance and ROI. Aja joined Handyman Connection in 2022 to add marketing support and coaching to franchisees during the launch and startup of their business. Aja brings over 15 years’ experience to Handyman Connection working with home service franchise brands, helping them implement and manage successful digital marketing campaigns across the US.
Recruitment & Sales Manager
Ethan Hurst joined Handyman Connection in the summer of 2022 as Recruitment Manager, bringing a passion for connecting skilled professionals with opportunities to excel at their trades. His dedication and thoughtful approach saw him through to becoming Recruitment and Sales Manager in 2024. In this role, Ethan focuses on driving growth by developing tools, and mentoring new owners and their office staff, ensuring they reach key milestones and exceed expectations in their first year.
Take the first step!
If you’re interested in pursuing a new career as a Handyman Connection entrepreneur, we’d love to chat with you. Enter your information into the form below and a member of our team will reach out to schedule an introductory phone call.
(855) 769-1112
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