Executive Director, Franchise Development
Luke loves fostering relationships with candidates, consultants, and coaches to ensure potential franchisees discover the value of our service-based franchise, one that provides a simplicity and forcastability that is attractive to most potential owners who are looking to be in control of their owner destiny. Prior to joining Handyman Connection, Luke was Sr. Vice President of Franchise Development for Premium Service Brands, focused on vertically stacking seven brands in home services. He has also held development roles with Two Maids & A Mop and Fish Window Cleaning and worked in sales for a master franchise at Bonus Building Care.
Director of Franchise Development
Adam enjoys working with candidates and advising them about how our home service model can be a new life adventure and successful business opportunity. He understands that relationships are essential to our partnerships with owners, coaches, and consultants. He likes that Handyman Connection has the support and processes in place to guide our owners to success. Adam has a strong entrepreneurial drive and comes to Handyman Connection with a history of business creation and ownership. Before joining the team, Adam held multiple management and ownership positions in the bicycle and event promotion industries. Throughout the year, he and his wife enjoy outdoor activities with their four daughters and supporting their athletic passions.
President and CEO
Jeff Wall joined College Pro Painters as a franchisee in 1990 while attending the University of Illinois. After graduating from the School of Business, Jeff joined College Pro full-time in 1992 as a General Manager and moved up through the organization to become President of the US West in 2001. In 2008, Jeff joined CertaPro Painters as the Regional Vice President of the Midwest and Southeast divisions. In 2009, he added the responsibilities of the West and Central Regions. In January of 2010, Jeff became the President of Handyman Connection. After spending 23 years working in the First Service Brands family, Jeff purchased Handyman Connection from First Service Brands in 2013.
CIO/Director of Technology
Dan joined Handyman Connection as Director of Operations in 2002, and transferred positions to CIO in 2008 to architect the software operational and reporting systems, currently building Technology Leadership in Microsoft Dynamics CRM, mobile technology and brand-enhancing “software as a service” with key vendors. He started a 26-year career in restaurants at Metromedia Steakhouses, rising from restaurant manager to Operations projects manager reporting to the President, then moved to restaurant ownership and franchisee.
Vice President, Marketing
Angelique joined Handyman Connection as our Regional Marketing Manager in 2017 and transferred positions to Vice President of Marketing in July of 2022. For the 6 years prior to Handyman Connection, Angelique served as National Account Executive for a national marketing agency working with home service franchise brands, building, and executing lead generation, brand awareness and retention campaigns. Angelique has been leading marketing for various franchise brands for over 13 years and is responsible for managing and executing our brand marketing budget and programs that help support local and national growth. Angelique has a strong passion for continuing to build and grow the Handyman Connection footprint across North America.
Vice President, US Operations
Brian has held various management and executive roles in the franchising industry for over 25 years, including numerous inter-national franchise systems and organizations. He has worked as a business consultant and performance coach with HCG and Global Franchise Partners. He was EVP of the Signal 88 Security franchise organization and the President of the Dallas-Fort Worth franchise group. He has also served as Managing Partner and President of the California Closets in Dallas-Fort Worth and as President of College Pro Painters, East division. Brian’s career in franchising began when he owned a College Pro franchise while earning his bachelors of commerce degree at the University of Calgary.
Senior Accounting Manager
Rhonda joined Handyman Connection in 2002. She works closely with new franchisees on the initial setup of accounting software and processes. Rhonda also handles all accounting functions for Handyman Connection corporate. Rhonda gained experience in the accounting field working in both the manufacturing and construction industries while attending Northern Kentucky University, where she obtained her undergraduate degree in Accounting and a Master in Business Administration.
Senior Manager, Marketing
Aja’s role with Handyman Connection is focused on ensuring strong lead flow, managing vendor partner relationships, monitoring, and evaluating local marketing campaign success, exploring new opportunities for lead generation and coaching franchisees on performance and ROI. Aja joined Handyman Connection in 2022 to add marketing support and coaching to franchisees during the launch and startup of their business. Aja brings over 15 years’ experience to Handyman Connection working with home service franchise brands, helping them implement and manage successful digital marketing campaigns across the US.
Director of Operations
Paul has coached sports and business at all ages for the last sixteen years and enjoys finding out how each individual person is motivated to succeed. The last eight years he served as a Franchise Business Coach, oversaw national accounts growth and facility partner relationships for Fish Window Cleaning Services. He also led sales training, sales manager retention and recruitment strategies while overseeing a national call center. Paul has a project management, systems, and lean process improvement training background. In his current role, Paul oversees Franchise Owner training and coaching, goal setting, team leadership, and financial reviews, as well as leading the team of General Managers and Franchise Coaches.
Franchise Trainer and General Manager
Praiss leads new Handyman Connection owners through the process of establishing their new businesses and learning the systems and procedures of operating a Handyman Connection franchise. For the last six years, he has served in multiple roles in the home services industry from training and coaching business owners to leading an operations team responsible for franchisee marketing support, financial review, and technology development for the franchise system. In a prior life, Praiss was an attorney and a football coach. He enjoys assisting people develop new skillsets and partnering them with systems to help them achieve their goals.
Ethan joined Handyman Connection in 2022. For the 10 years prior to Handyman Connection, Ethan was the Lead Field Technician for Haylo Window Cleaning. In 2020, he progressed to the Regional Operations Director of Florida Accounts. He assisted in overseeing nation-wide contracts with national associations such as the FAA and VA. His current role with Handyman Connection is focused on ensuring offices maintain positive applicant flow by implementing recruiting best practices. Ethan also works closely with offices by screening applicants, making initial contact, and scheduling in-person interviews with candidates that best meet the office’s needs.
Take the first step!
If you’re interested in pursuing a new career as a Handyman Connection entrepreneur, we’d love to chat with you. Enter your information into the form below and a member of our team will reach out to schedule an introductory phone call.