Tech Support in the Handyman Connection network
Handyman Connection’s Technology Infrastructure
The technology we use at Handyman Connection facilitates communication between our customers and craftsmen. Through a mix of email, text and mobile app integration, we’re able to update our customers in real time and give them peace of mind. Using convenient data capturing tools and digital documentation also allows us to minimize hassles and maintain a paperless business. Our mobile app enhances our customers’ experience and makes our craftsmens’ jobs that much easier. By adopting the latest technologies, we stay ahead of the curve and are highly competitive in the lucrative home improvement industry.
Seamless Customer Experience and Support for Craftsmen
Your customers’ experience matters, from the moment they contact your franchise location to the moment their project is completed. We automatically send emails with a picture of our contractor and their information, so customers know what to expect and provide them with a sense of safety. Each of our contractors has at least 10 years’ experience in the field and has passed a comprehensive background check. Customers also receive texts with appointment reminders, updates and are given the opportunity to provide feedback.
Our advanced tech tools such as our mobile app makes things much easier on your craftsmen as well. It allows for easy communication between them and the franchise location, so they can see their schedule at a glance and know where they’re headed to next. It’s also a good way to go paperless by digitally documenting transactions and uploading photos of the progress being made on their customers’ projects. The mobile app has automatic data capturing capabilities, which can help you target your customer base as a franchisee. It will generate a report summary that makes it easy to interpret the data for future marketing purposes.
Get the Tech Support You Need as a Franchisee Owner
In addition to the technology used by homeowners and contractors, franchise owners have access to a robust CRM system that will help you create repeat customers. Handyman Connection has IT committees that brainstorm ideas and implement roadmaps to ensure that our services are as efficient and convenient as possible. We train our franchisees on our software, which is designed to be easy-to-use and intuitive for everyone. Our priority is to offer a seamless real world and virtual experience that will create customers for life.
What does Handyman Connection mean to you?
"Our owners share what Handyman Connection means to them and why owning a franchise in the Handyman Connection network was the right decision for them."
Day in the life of an owner
"What does a typical day look like as a franchise owner in the Handyman Connection network?"
Why attend a Handyman Connection conference?
"Our owners share the value that they see in attending the annual Handyman Connection conference. What a great opportunity to meet with other owners in person and share experiences and insights!"
Did you do any research on Handyman Connection?
"Hear from our franchisees themselves. How did they do their homework? How did they make their decision to become a part of the Handyman Connection team?"
Why choose to own a franchise vs doing it on your own?
"There are certainly added benefits to owning a franchise versus going it alone. Hear why our franchisees chose the franchise route and what they've gained in making that decision."
"Discovery Day is so important to us at Handyman Connection. We want you to feel comfortable making the decision to join the Handyman Connection team and take pride in showcasing what we're all about!"
Elevator Pitch for Handyman Connection
"Hear what franchisees have to say about why they would recommend Handyman Connection to someone looking to buy a franchise."
Explain your initial training experience
"Training is so important when purchasing a franchise. We are here to support so that you have a seamless kickoff when you open your doors!"
"Learn how Handyman Connection franchisees successfully recruit craftsmen to their business."
Goals & Projections for Handyman Connection as a client
"You have goals and we're here to help you meet those goals. Nothing is more rewarding than seeing our franchisees realize what they set out to accomplish."